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Shipping &Delivery

Due to the COVID-19, the products sold do not accept returns.

Note:Due to COVID-19, it will be at least two months to make a dress, please prepare your order in advanve.

If you need a dress urgently, please contact the seller to rush your order to confirm if you can get it in time. 

This dress is completely handmade from scratch, even a standard size.

  Tailoring Time Shipping Time Delivery
Wedding Dresses

8-12 weeks

3 - 5 weeks rush order

6-10 days

4 - 6 days rush order

5- 10 days

    3-  6 days rush order
Other Dresses 4 - 6 weeks normal
2 - 4 weeks rush

5 - 10 days

4 - 6 days rush order

Tailoring time refers to the time from when your payment is received to when we gather up all the items and pack them. Shipping time takes for the package to be delivered by the couriers to the major destination, that is various from the different countries.

We provide rush order service for all products, and will only charge once the rush fee per order, even though there are 2 or more products in one order. If there is a rush order, we strongly suggest you contact us before place order to avoid error estimates. If you need the dress before a particular date, please kindly specify it in the order note area when checking out.

Free Shipping to the majority of countries worldwide, and we always use the fastest and the most appropriate shipping method that can be tracked online.

 

Rush Order Service

We provide rush order service for all products, and will only charge once the rush fee per order, even though there are 2 or more products in one order. If there is a rush order, we strongly suggest you contact us before place order to avoid error estimates. If you need the dress before a particular date, please kindly specify it in the order note area when checking out.

Shipping Method:

DHL, UPS, TNT, ARMX, etc. We always use the fastest and the most appropriate shipping method that can be tracked online, but the exactly express delivery is determined at random by country.

Customs Duty

In consideration of our customers' benefit, we are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control we can't guarantee any tax fee and will not bear any tax fee. All the fees possibly arising out of customs clearance are not covered under the Free Shipping provision.

Customers from Brazil should leave a message to provide us with your 11-digit CPF as your custom needs it.

APO/FPO/DPO Shipping

We apologize that P.O. Boxes and military addresses(APO, FPO) cannot be delivered.

Shipping Enquiry:

After a commodity has been shipped, we will send the "logistics waybill number" to your mailbox. You may also log in to "My Order" to check the logistics waybill number, and inquire about the distribution progress based on this number.

LOCATIONS WE SHIP TO

Now we support 130+ countries worldwide, we employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely, more and more countries will be supported later.

Please refer to the chart below to check if we ship to your country, if not, please contact us for help.

  • United Kingdom
  • United States
  • Argentina
  • Australia
  • Austria
  • Bahrain
  • Belarus
  • Belgium
  • Brazil
  • Brunei Darussalam
  • Canada
  • Cape Verde
  • Chile
  • Colombia
  • Cook Islands
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Fiji
  • Finland
  • France
  • Germany
  • Greece
  • Greenland
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Korea
  • Kuwait
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malaysia
  • Maldives
  • Malta
  • Mauritius
  • Mexico
  • Monaco
  • Nauru
  • Netherlands
  • New Zealand
  • Norway
  • Oman
  • Panama
  • Paraguay
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Romania
  • Russia
  • San Marino
  • Saudi Arabia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Turkey
  • Ukraine
  • United Arab Emirates
  • Venezuela
  • Gibraltar

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