Sweetheart Satin Black Mermaid Prom Gown Two Pieces
This is a made-to-order product.
This simple but sexy black dress features sweetheart top,slim fit mermaid skirt brush the train,you will be a shining star at you prom party.Custom size is recommended, totally free.If you can't find the color you want above, please write your color or your custom made measurements in checkout step, or send us your color image and measurements through email.You can click CONTACT US.
More Details Below:
Built with Bra:Yes
Due to the COVID-19, the products sold do not accept returns.
This dress is completely handmade from scratch, even a standard size.
|Tailoring Time||Shipping Time||Delivery|
8-12 weeks4 - 6 weeks rush order
6-10 days4 - 6 days rush order
5- 10 days4- 6 days rush order
|Other Dresses||4 - 6 weeks normal
2 - 4 weeks rush
5 - 10 days4 - 6 days rush order
Tailoring time refers to the time from when your payment is received to when we gather up all the items and pack them. Shipping time takes for the package to be delivered by the couriers to the major destination, that is various from the different countries.
We provide rush order service for all products, and will only charge once the rush fee per order, even though there are 2 or more products in one order. If there is a rush order, we strongly suggest you contact us before place order to avoid error estimates. If you need the dress before a particular date, please kindly specify it in the order note area when checking out.
Free Shipping to the majority of countries worldwide, and we always use the fastest and the most appropriate shipping method that can be tracked online.
Rush Order Service
DHL, UPS, TNT, ARMX, etc. We always use the fastest and the most appropriate shipping method that can be tracked online, but the exactly express delivery is determined at random by country.
In consideration of our customers' benefit, we are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control we can't guarantee any tax fee and will not bear any tax fee. All the fees possibly arising out of customs clearance are not covered under the Free Shipping provision.
Customers from Brazil should leave a message to provide us with your 11-digit CPF as your custom needs it.
We apologize that P.O. Boxes and military addresses(APO, FPO) cannot be delivered.
After a commodity has been shipped, we will send the "logistics waybill number" to your mailbox. You may also log in to "My Order" to check the logistics waybill number, and inquire about the distribution progress based on this number.
LOCATIONS WE SHIP TO
Now we support 130+ countries worldwide, we employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely, more and more countries will be supported later.
Please refer to the chart below to check if we ship to your country, if not, please contact us for help.
- United Kingdom
- United States
- Brunei Darussalam
- Cape Verde
- Cook Islands
- Czech Republic
- Hong Kong
- New Zealand
- San Marino
- Saudi Arabia
- South Africa
- United Arab Emirates
Due to the COVID-19, the products sold do not accept returns.
Customers who want to would like to look at the finished items before shipping, could not accept full refund if they do not like the items, or the customers have to pay 70% amount of the charge if they won't accept the items.
As we are custom made dresses, not in stock dresses, we do not accept returned dresses that with custom details include color, custom requests as we never resell such returned items to other customers.
Online purchases require flexibility and support. We understand that and wish to create a satisfying and enjoyable shopping experience for you. The return and cancellation policies below were written to accommodate customer's needs and also to address the specific nature of our merchandise.
Rush Order Charge, Custom Measurements Dresses and Custom Made Fee Never Refund！
3-DAY RETURN POLICY
All returned items must be in brand-new condition, with no smell of perfume or any other trace of worn, unused and with original tags and packaging. Requests to return items due to quality issues, damage during shipping, color/style/size error must be accompanied by photos or other evidence that clearly shows the problem with the item received. We reserve the right to charge a handling fee on all items returned for other reasons.
You should contact us within 3 days(from the date that the item is received) if you want to return the item back to us. You can email us to claim your return. A reply with the resolution is offered within 24 hours.
If we shipped you the right item, but you're not satisfied:
If you receive your order but not satisfied with it, please feel free to contact our customer service, we will help you find a perfect solution ASAP.
If we shipped you the wrong item, you have the option of:
Keep it for a 5%-20% refund.
Order a new one with 50% off.
Returning it for a 50% refund. Customers must confirm their eligibility for the return with customer service before sending items back.
Bear in mind that the quality problem is not including color aberration for it could exist due to PC monitor display effect and weather condition, but we can declare that our products are of good quality. Any uninformed returning of the item will not be credited.
Completely custom made dresses do not enjoy the above rights.
Damaged or miss-shipped items
You are eligible for a full refund for damaged or miss-shipped items or you can choose to exchange your item. You just need to provide the proof of the problem to our Customer Service. If you believe your items were damaged during delivery, you must first obtain "Proof of Damage" documentation from your delivery carrier.
Sizing or fitting issues
Items that do not fit properly but fit the specifications you provided cannot be returned or exchanged. Generally, due to differences in measuring tools and methods, there will be 1-2 cm error existence. So you must refer to our measurement guide and size chart very carefully before you select the size. we encourage you to find a local tailor to make adjustments.
Once the tailoring process has begun, the materials cannot be reused. Please be informed that after placing your order, there is still time to change your mind. For details, please refer to our cancellation policy below.
Customers who want to would like to look at the finished items before shipping, could not accept full refund if they do not like the items, or the customers have to pay 75% amount of the charge if they won't accept the items.
Orders canceled within 24 hours of payment,we will charge 25%.
Orders canceled over 24 hours after payment, we will charge 75%.
72 hours after payment, the order can NOT be canceled.
How to cancel an order that hasn't been paid?
Orders will be automatically canceled without payment within 7 days.
Why buyers need to pay for cancellations？
Many customers maliciously cancel orders for various reasons, so our company has issued these policies, because canceling orders halfway will cause us a lot of losses，since all our dresses are not in stock, but brand new and custom made for each order.
Note: The buyer has to pay extra for compasation if they ask for change color or measurements after the dresses started.
Q: Do you have a store where I can try?
A: No. We are an online store, and we ship worldwide.
Q: When should I order my dress?
A: All our dresses are made to order.
Estimated Receiving Time = Production Time + Shipping Time
It takes 4 to 6 weeks to ship wedding dresses or 2-4 weeks for other dresses. Shipping can take 3-10 business days subject to the shipping method. You can find the ordering timeline on each product page with standard production service and rush service. We suggest customers order at least 2-3 months earlier and customers will have plenty of time to alter the dresses just in case.
Q: Do I have to create an account on Loveangeldress for shopping?
A: You could shop pre-designed items without registration. For customized items, account registration is a must-have.
Q: Can I make changes to your dresses? And the cost?
A: Yes. All dresses on Loveangeldress are re-designable. The extra cost will be charged based on alterations you make. Contact our designer to get a quote through email firstname.lastname@example.org .
Q: Are you able to recreate/duplicate a dress if I provide a picture or sketch?
A: Yes, we are good at it.
Will the dress come the exactly same as shown?
A: For pre-designed items they will come exactly the same as shown.
For items in Gallery, they are for design inspiration. Our designer will check details about your design demands before production. The finished item images will be provided for your confirmation before shipping.
Q: Can I change the size and color for my dresses after payment?
A: Our order fulfillment and shipping systems are designed to send orders quickly and efficiently. The tailoring process begins as soon as an order has been placed, and materials cannot be reused.
For any changes or cancellations, please do contact us before In Producing status. Please note that corresponding change fees will be charged on changes you need.
Price & Payment
Q: How much for a customized dress?
A: It depends on your dress design and the fabric you choose. Our designer will offer you the precise quotation after checking your design demands.
General price range: Wedding Dress 299USD+, Formal Dress 169USD+, Flower Girl Dress 99+
Special discount will be given for ordering more than 5 pieces at one time.
Q: Do I have to pay before seeing the dress I design?
A: Yes. We purchase fabrics and start making your dress after getting payment and all design details confirmed.
Q: What payment methods do you accept?
A: We accept Paypal Only. If you have any issues with placing your order, please do let us know and we'll be more than happy to walk you through it!
Q: Can I choose down payment?
Q: Is sketch free?
A: Sketch fee is not included in dress cost. You have to pay for it separately if needed.
Q: Is design service free?
A: Yes. You will have 3 one-to-one design consultations for free. Upgrading to Loveangeldress is required if you want to continue more with our designer before paying for the dress.
- Q: My payment won't go through!
A: If you're having some trouble with your payment, we do have some tips that usually work, but we're not able to override the actual system to accept payment if it won't go through.
Some things you can try that may work include:
- Make sure all information is correct including credit card number, expiration date, security code, billing address, and zip code if asked.
- Try using PayPal if you have a PayPal account. Customers can still pay via Paypal guest check out if customers do not have a Paypal account.
- Try using a different card.
- Start over with a new order instead of trying to pay for the same order over again.
- If your payment is still declined, you may need to contact your bank. Occasionally, when purchasing from an online company for the first time, your financial institution will issue a hold on the funds if they are unfamiliar with it.
- One thing to keep in mind is that even if your bank approves the payment, our processor may decline it if it does not pass the necessary security checks set up.
- If you've tried everything else, feel free to contact us.
Size & Color
Q: Can I make my dress with custom size?
A: Yes. You could fill in your precise measurements when place an order by following our How-to-Measure. No extra fee will be charged for custom size and plus size.
Q: Will a wedding or bridesmaid dress fit me if I’m pregnant?
A: Yes. We can make any wedding gown/bridesmaid dress with custom size to fit you.
Q: What size am I?
A: Measure yourself with help from your friend or a local tailor by following our How-to-Measure. You could choose a standard size by checking our Standard Size Chart, or fill in your precise measurements when place order.
Q: Can I change the shown dress color?
A: Yes. Most dresses have multiple color choices.
Q: Can I have dress fabric samples/color swatches to check in person?
A: Yes. We provide swatches.
Production & Shipping
Q: When will I receive my order?
A: It depends on the dress design and service you choose. Production time and shipping time with standard service and rush service are listed in each item page. For customized items, please refer to the time our designer sets on your customization page. For general production time, please refer to our Shipping Policy.
Q: Is there any rush service to shorten the production time?
A: Yes. You could choose a rush service to shorten the production time when place order. The detailed production time with rush service is listed on each item page.
Q: Can I rush my order after paying?
A: It depends on your order status. Please contact our customer service or your customized item designer to check if it is still available.
Q: How much is the shipping cost?
You may add items to the shopping cart to check on the accurate shipping fee. Customers can also place a test order to check the total cost.
We have 3 shipping methods including expedited shipping, standard shipping, and economical shipping. The shipping fee varies from country to country. It also depends on the weight of the items you order.
If you have any issues with shipping cost, please do let us know and we'll be more than happy to walk you through it!
Q: Do you ship to PO Boxes or APO/FPO military addresses?
Q: Do I need to pay sales tax or customs duties?
A: Items at Loveangeldress are listed with prices without customs duties, sales taxes, VAT or any other hidden fees. Except for California, Netherlands, Germany, Switzerland, and Austria, we don’t charge any sales tax or VAT from customers in other states or countries.
However, because of strict customs inspection in some countries, you may be charged customs fees on imported items by the local customs office.
Sorry that we have no control over this and cannot predict what amount might be. You may contact your local customs tax office for details.
If you have any issues with placing your order, please do let us know and we'll be more than happy to walk you through it!
Q: How long will it take to arrive after shipping?
A: It depends on where your country is. Normally it takes 10~15 working days with standard shipping to arrive after shipping, and 3~4 working days with expedited shipping method. More details please refer to our Shipping Policy.
Q: What does my order status mean?
My order status It means Right now I can Unpaid Your order is currently incomplete, awaiting payment.
- Complete payment
- Cancel order without informing us
Paid We’ve got your payment, awaiting for our confirmation.
- Contact us for changes
- Contact us for cancellation
Processed We confirmed your payment and begin processing your order immediately.
- Contact us for changing a shipping address
Producing Your order is in production.
- Contact us for changing a shipping address
Ready to Ship
For pre-designed items, in packing.
For customized items, Awaiting your confirmation for shipping, or in packing.
For pre-designed items
- Contact us for changing shipping address (extra shipping cost might be charged)
For customized items
- Inform us to ship your order
- Change the design (extra fee might be charged)
- Request a refund
Shipped Everything in your order has been packed and sent to the shipping address you provided.
- Report missing or wrong products
- Request a return or refund
- Write a review
Q: How can I track my order?
A：You could check your order status in Orders category of your back end if you have an account on Loveangeldress, or through Track Your Order channel in page root. Or contact our customer service to check for you.
Q: When will I get tracking No. of my order?
A: Once your order has been shipped, we will normally send you a dispatch notification with a tracking number through email.
Q: Is it possible to change my shipping address?
A: Yes. You could inform us to change your shipping address before shipping. It will cause extra cost for changing the shipping address after shipping.
Q: What countries or regions do you ship to?
A: Loveangeldress ships worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
If your shipping destination is not available at checkout, please just contact us.
Cancellation & Refund
Q: What is your return policy?
Q: What if there is a quality issue?
A: We will process a full refund if there is any quality issue.
Q: Can I have a refund if I don’t like the design I make?
A: Yes. You could cancel the order before shipping with maximum 40% refund for customized items. More details please refer to our Return Policy
Q: What if I’m not satisfied with the finished design?
A: We provide free alteration in an adjustable range for one time if you are not satisfied with the finished design. An extra fee might be charged if we have to buy fabrics for the modification. If you need to send back the customized item for modification, the round shipping cost will be on your own.
Or you could cancel the order before shipping. More details please refer to our Return Policy.
Q: Can I have a refund for my sketch?
A: Sorry that sketch order can’t be canceled after being in In Production status. Refund is not available for a sketch.
Q: Can I have a refund for my fabric samples/color swatches?
A: Sorry that fabric samples/color swatches are non-refundable items.
Q: Can I have a refund for fabrics?
A: Sorry that fabrics are non-refundable items.
Q: Can I have a refund for my mock-up dress?
A: Sorry that mock-up dresses are non-refundable items.
Q: What if I want to cancel my order during production?
A: You could cancel your order at any time before shipping. A full refund is not available after being in In Production status. More details please refer to our Return Policy.
Q: Can I have a refund for pre-designed items?
A: All items on Loveangeldress are made to order. Refund is only available when there is a quality issue. More details please refer to our Return Policy.
Q: What if my dress doesn’t fit?
A: All dresses on Loveangeldress are hand-sewn. Please allow 1 inch (2-3 cm) difference. We pay for local alteration fee or modify it for free if we make mistake on size. More details please refer to our Return Policy.
|Bust||32 ½||83||33 ½||85||34 ½||88||35 ½||90||36 ½||93||38||97||39 ½||100||41||104|
|Waist||25 ½||65||26 ½||67||27 ½||70||28 ½||72||29 ½||75||31||79||32 ½||83||34||86|
|Hips||35 ¾||91||36 ¾||93||37 ¾||96||38 ¾||98||39 ¾||101||41 ¼||105||42 ¾||109||44 ¼||112|
|Hollow to Floor||58||147||58||147||59||150||59||150||60||152||60||152||61||155||61||155|
|Waist||36 ¼||92||38 ½||98||40 ¾||104||43||109||45 ¼||115||47 ½||121|
|Hips||45 ½||116||47 ½||121||49 ½||126||51 ½||131||53 ½||136||55 ½||141|
|Hollow to Floor||61||155||61||155||61||155||61||155||61||155||61||155|
|Flower Girl Dresses|
|Size||Bust||Waist||Hips||Hollow to Floor|
If you could not decide which color should be selected,
please contact us online, or email to
email@example.com OR firstname.lastname@example.org
WhatsApp： +86 15955150698
Shiny Spandex Satin
HOW TO MEASURE
- You should take off everything except your underwear to get an accurate measurement.
- Wear no shoes when measuring.
- No need to find a seamstress, because our measuring guide is very easy to follow. Plus, seamstresses usually take the measurements without referring to our guide, which might result in a poor fit.
- Please measure everything 2-3 times to be certain.
Back Shoulder Width
This is the distance from the edge of the left shoulder across to the prominent neck bone located at the center of the back of the neck continuing to the edge of the right shoulder.
Place the tape on "top" of the shoulders. Measure from the edge of the left shoulder across to the prominent neck bone located at the center of the back of the neck continuing to the edge of the right shoulder.
This is a measurement of the fullest part of your bust or body circumference at the bust. It is a body measurement which measures the circumference of a woman's torso at the level of the breasts.
Wrap the tape around the fullest part of your bust and center the tape on your back so it's leveled all the way around.
- This isn't your bra size!
- Your arms should be relaxed, and down at your sides.
- Wear the bra you're planning to wear with your dress when taking this.
This is a measurement of the circumference of your ribcage just below where your breasts end.
Wrap the tape around your ribcage right below your bust. Make sure the tape is leveled all the way around.
- When taking this measurement, your arms should be relaxed and down at your sides.
Mid-Shoulder to Bust Point
This is the measurement from your mid-shoulder where your bra strap naturally sit down to your bust point (nipple). Please wear your bras when taking this measurement.
With shoulders and arms relaxed, measure from the mid-shoulder point down to the nipple. Please wear your bras when taking this measurement.
- Measure with shoulder and neck relaxed.
- Please wear your bras when taking this measurement.
This is a measurement of your natural waistline or the smallest part of your waist.
Run tape around natural waistline, keeping the tape parallel with the floor. Bend to one side to find a natural indentation in the torso. This is your natural waist.
This is a measurement around the fullest part of your buttocks.
Wrap tape around the fullest part of your hips, which is usually 7-9" below your natural waistline. Keep tape parallel with floor all the way around.
Stand straight with bare feet together. Measure from the top of the head straight down to the floor.
Hollow to Hem
This is the distance from your hollow to the hem of the dress.
Long Dress Hollow to Hem（front hem) = Hollow to Floor + Shoe Height
Hold the measuring tape at your hollow while a friend pulls it down to the length you want your dress.
- When taking this measurement, stand straight with your feet together without wearing shoes.
- We define knee length as the area just below your knee caps. Measuring too high may result in a dress that is too short.
This is a measurement around the fullest part of your upper arm.
- Measure with the muscle relaxed.
This is the measurement of your armhole.
In order to take your armscye measurement, you must wrap the measuring tape over the top of your shoulder and around under your armpit.
This is the measurement from your shoulder seam to where you would like your sleeve to end.
Measure from your shoulder seam to desired sleeve length with your arm relaxed by your side to get the best possible measurement.
- Measure with your arm slightly bent.
This is a measurement around the fullest part of your wrist.